xv666 Privacy Policy

This Privacy Policy (the "Policy") describes how xv666 ("we", "us", "our", or "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you", "the Player", "the User") who access or use the services available at xv666.io. We are committed to handling your personal data responsibly, lawfully, and transparently. This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of your agreement with xv666.

1. Data Controller

xv666 is the data controller responsible for the personal information collected and processed through the xv666 platform. As data controller, xv666 determines the purposes for which, and the means by which, personal data is processed. If you have any questions about how your data is being handled, or if you wish to exercise any of your data rights described in Section 10 of this Policy, you may contact us using the details provided in Section 15.

The xv666 platform is operated for players based in Bangladesh. All personal data is processed in accordance with applicable data protection principles, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

2. Data We Collect

xv666 collects the following categories of personal information from registered players and visitors to the platform:

2.1 Identity and Registration Data

• Full legal name
• Date of birth
• Gender (where voluntarily provided)
• Nationality
• Copies of government-issued identification documents (National ID, passport, driving licence) submitted during KYC verification

2.2 Contact Data

• Email address
• Mobile phone number (including bKash or Nagad registered number)
• Residential address (city, district, division — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh)

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts, dates, and payment method references
• Payment method identifiers (e.g., bKash wallet number, Nagad account reference, bank account details, Visa/Mastercard last four digits)
• Account balance history and transaction records
• Source-of-funds documentation where required under our AML obligations

2.4 Betting and Gaming Activity Data

• Bet history, game session records, wagering activity, and win/loss records
• Bonus and promotion participation history
• Game preferences and interaction patterns

2.5 Technical and Device Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type
• Unique device identifiers
• Session timestamps, login history, and platform navigation data

2.6 Communications Data

• Records of communications between you and the xv666 support team via email, live chat, or WhatsApp
• Feedback, complaints, and dispute correspondence

2.7 Responsible Gaming Data

• Deposit limits, loss limits, session time alerts, cooling-off periods, and self-exclusion elections made by a Player through their account dashboard
• Responsible gaming assessment responses where voluntarily provided

3. How We Collect Your Data

xv666 collects personal data through the following channels:

• Direct registration: Information you provide when creating your xv666 account, including your name, date of birth, contact details, and preferred payment method.
• Account activity: Data generated automatically as you use the platform, including bets placed, games played, deposits made, and withdrawals requested.
• KYC submissions: Identity and address documents submitted by you during the account verification process.
• Support interactions: Information you share when contacting us by email at [email protected], via Live Chat, or via WhatsApp.
• Cookies and tracking technologies: Technical data collected automatically when you visit xv666.io, as described in Section 9 of this Policy.
• Third-party payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other payment processing partners when you make a deposit or withdrawal.
• Fraud prevention and AML partners: Risk signals and identity verification outputs from third-party fraud detection and anti-money laundering service providers used to protect the integrity of the platform.

4. Purpose & Legal Basis for Processing

xv666 processes your personal data only where a lawful basis for doing so exists. The table below summarises our primary processing purposes and the corresponding legal basis for each:

4.1 Contract Performance

We process your identity, contact, and financial data to operate your account, process your deposits and withdrawals, settle bets, and deliver the services you have contracted with us for. Without this processing, we cannot provide you with a functioning account on the xv666 platform.

4.2 Legal Obligation

We process your identity documents, financial transaction records, and source-of-funds information to comply with our obligations under applicable anti-money laundering (AML) laws, Know Your Customer (KYC) requirements, and other regulatory obligations. This processing is mandatory; we cannot waive it regardless of a Player's preference.

4.3 Legitimate Interests

We process technical and device data, session logs, and betting activity records to detect and prevent fraud, protect the security of the platform, identify patterns of prohibited activity such as bonus abuse and multi-accounting, and to improve our products and services. Our legitimate interest in operating a secure and fair platform overrides any privacy interest a Player may have in withholding this data, subject always to the right to object described in Section 10.

4.4 Consent

Where we send you direct marketing communications — such as promotional email notifications about bonuses, seasonal promotions tied to BPL, IPL, Eid, or Pohela Boishakh, or personalised game recommendations — we do so only on the basis of your explicit consent, given at registration or subsequently through your account communication preferences. You may withdraw this consent at any time by updating your preferences in your account dashboard or by contacting support.

5. Data Sharing

xv666 does not sell, rent, or trade your personal data to any third party. We share your personal information only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to assist us in operating the xv666 platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification providers, fraud detection and AML screening partners, game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), cloud hosting and infrastructure providers, and customer support platform providers. All such providers are bound by contractual data processing agreements that prohibit them from using your data for any purpose other than providing services to xv666.

5.2 Regulatory and Law Enforcement Authorities

xv666 may be required to disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction where required by applicable law or in response to a valid legal order. In such cases, xv666 will disclose only the minimum information necessary to satisfy the legal obligation and will notify the affected Player of the disclosure where permitted by law.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the xv666 business, personal data held by xv666 may be transferred to the acquiring entity as part of the transaction. Affected Players will be notified of any such transfer and of any material changes to the way their data is processed as a result, with a reasonable period of notice before the transfer takes effect.

5.4 Protection of Rights

We may share data where we reasonably believe disclosure is necessary to protect the rights, property, or safety of xv666, its Players, or third parties — for example, to investigate and take action against suspected fraud, cheating, or prohibited betting activity on the platform.

6. International Data Transfers

The xv666 platform is operated for players in Bangladesh. Some of our trusted service providers — in particular cloud infrastructure and game providers — may process data on servers located outside Bangladesh. Where such international transfers occur, xv666 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that which applies within Bangladesh, including contractual data transfer protections and, where applicable, standard contractual clauses. By using the xv666 platform, you acknowledge that your data may be transferred to and processed in countries outside your country of residence for the purposes described in this Policy.

7. Data Retention

xv666 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account registration and KYC data: Retained for the duration of your active account plus a minimum of five years following account closure, in compliance with AML record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction, in compliance with applicable financial record-keeping requirements.
• Betting and gaming activity records: Retained for the duration of your active account plus three years following account closure, or longer where required by regulatory obligation.
• Support communications: Retained for three years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Technical and device data: Retained for up to 24 months from collection for fraud detection and platform security purposes.
• Marketing consent records: Retained for as long as you hold an active account or until you withdraw consent, whichever is earlier.

Upon expiry of the applicable retention period, data is securely deleted or anonymised in a manner that prevents re-identification.

8. Security Measures

xv666 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the xv666 servers
• Encryption of sensitive data at rest, including identity documents and payment method details
• Role-based access controls ensuring that only authorised xv666 personnel with a legitimate need can access personal data
• Regular penetration testing and vulnerability assessments of the xv666 platform infrastructure
• Real-time monitoring and alerting for anomalous access patterns, login attempts, and data exfiltration indicators
• Mandatory security training for all xv666 staff who handle personal data
• Documented incident response procedures for detecting, reporting, and remedying personal data breaches

While xv666 takes all reasonable steps to secure your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.

9. Cookies & Tracking Technologies

xv666 uses cookies and similar tracking technologies on the xv666.io website to ensure the platform functions correctly, to enhance your user experience, and to gather analytical data that helps us improve our services.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These cookies enable you to log in, maintain your session, and use core platform features. They cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, game display options, and responsible gaming dashboard configurations.
• Analytics cookies: Collect anonymised data on how players navigate and interact with the xv666 platform, helping us identify areas for improvement. We use this data in aggregate form only — it is not linked to individual player identities.
• Security cookies: Support our fraud detection and bot-prevention systems by recording technical signals such as mouse movement patterns, typing cadence, and session behaviour.

9.2 Managing Cookies

You may manage or disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the xv666 platform, including your ability to maintain a login session or access personalised features. Strictly necessary and security cookies cannot be disabled without preventing you from using the platform.

10. Your Data Rights

As a player on the xv666 platform, you hold the following rights in relation to the personal data we process about you. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". xv666 will respond to all valid data rights requests within 30 days of receipt.

Please note that certain rights are subject to limitations where processing is required to comply with a legal obligation (such as AML record-keeping) or to establish, exercise, or defend legal claims. xv666 will clearly explain any such limitation in its response to your request.

11. Minors & Age Verification

The xv666 platform is strictly intended for individuals who are 21 years of age or older. xv666 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and xv666 reserves the right to request official proof-of-age documentation from any player at any time.

If xv666 discovers or is notified that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete all associated personal data to the extent permitted by law, and return any funds deposited via the original payment method. If you are a parent or guardian and believe that a person under 21 in your care has created an xv666 account, please contact us immediately at [email protected] so that we can take prompt action.

12. Marketing Communications

With your consent, xv666 may send you marketing communications about promotions, bonuses, new games, and seasonal offers relevant to players in Bangladesh — including BPL season specials, Eid promotional offers, Pohela Boishakh bonuses, T20 World Cup betting features, and new slot game launches from providers such as Pragmatic Play and Spribe. Marketing communications are sent via email and, where you have provided consent, via SMS or WhatsApp notification.

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email sent by xv666
• Updating your communication preferences in your xv666 account dashboard
• Contacting support at [email protected] with the subject line "Unsubscribe"

Withdrawal of marketing consent will not affect xv666's ability to send you service communications that are necessary for the operation of your account, such as transaction confirmations, account security alerts, KYC requests, and updates to these Terms or this Privacy Policy.

13. Third-Party Services & Links

The xv666 platform integrates with third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) whose game interfaces may be embedded within the xv666 platform. While we take reasonable steps to ensure these providers maintain appropriate data protection standards, xv666 is not responsible for the privacy practices of third-party game studios. Each provider operates under its own privacy policy, and we encourage you to review these policies where relevant.

The xv666 platform does not contain links to external websites for purposes other than those directly related to providing the xv666 service. xv666 accepts no responsibility for the data practices of any third-party website that may be accessed independently by a player.

14. Amendments to This Policy

xv666 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our own data processing practices. Where a material change is made — for example, a new category of personal data being collected, a new sharing arrangement with a third party, or a change in our legal basis for processing — xv666 will notify registered players by email at least 14 days before the amended Policy comes into effect.

The version of the Privacy Policy published on xv666.io at any given time is the version currently in force. The effective date shown at the top of this document reflects the date on which the current version entered into force. We encourage all players to review this Policy periodically. Continued use of the xv666 platform after the effective date of an amended Policy constitutes acceptance of the changes.

15. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how xv666 has handled your personal information, please contact us using the following details:

• Email: [email protected]
• Live Chat: Available 24/7 via the xv666 platform
• WhatsApp: +880 1700 000 666
• Address: Dhaka, Bangladesh

xv666 will acknowledge receipt of all privacy-related enquiries within 24 hours and will aim to provide a substantive response within 30 days. If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to escalate your concern to the relevant data protection or supervisory authority in your jurisdiction.

Last updated: 1 January 2026  |  Version: 1.0  |  Language: English  |  This Privacy Policy was prepared in English and the English version is the authoritative version for all purposes.  |  🔞 21+ Only